We prepare our treats in small batches to ensure the highest quality. For items that are out of stock or marked as "made to order," please allow 1-2 weeks for restocking and shipment. Depending on the size of your order, it may take up to 10 working days or more to process and ship.

Enjoy free shipping on all orders over $80.

Storage Instructions:

Once stored in the refrigerator, please avoid leaving treats out to prevent condensation, which can increase the risk of contamination, bacteria growth, and mold.

Always keep ALL treats sealed in an airtight container in a cool, dry place.

Dehydrated Treats:

Refrigeration or freezer storage is required upon receiving.

Refrigerate for up to 1 month

Freeze for up to 3 months

Freeze-Dried Treats:

Refrigeration is optional but recommended.

For certain treats, we suggest fridge storage—please refer to individual product listings for specifics.

Best stored in an opaque, airtight container.

Freeze-dried treats can last up to 6 months or more if unopened, or as otherwise stated.

Feel free to rehydrate treats with water or broth.

Note: Avoid using hot water to rehydrate, as it may cause the treats to lose nutrients.

We use only SFA-approved, human-grade meat and pet-safe ingredients in our treats. Fruits and vegetables are freshly sourced from local supermarkets.

No preservatives, additives, or fillers are used in our preparation.

Please note, there may be slight variations in color, size, thickness, and shape due to hand preparation and natural ingredients.

Freeze-Drying:
Freeze-drying preserves nutrients by removing water through sublimation under low pressure. Most items on our website are freeze-dried, unless otherwise specified (e.g., "Gingerbread Jerky," which is dehydrated).

Dehydration:
Our dehydrated treats are gently dried for 18-24 hours to retain maximum nutrients, especially in marinated jerky.

All treats are 100% handmade in Singapore with human-grade ingredients.